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Newly Purchased Knex® Kits:

If you have missing or broken pieces, please fill out this form in its entirety with the top filled out & the bottom with the quantity next to the part for us to replace for you. 
Note:  If the part you need is not on this list, please reference the parts page in your instructions booklet & email us part # & quantity.
Submit via Form or Email to:  [email protected]

For kits older than a year:

In the United States:

Please send us an email at [email protected] and we can recommend helpful resources for you to use.

In Europe & all connecting countries: 

Please utilize the following Knex parts shop:

All other countries:

Email us at [email protected] for helpful resources

For instructions, please go to “Support” at the top of the page & “Instructions”

K'NEX Parts Form

K'NEX Part Submission

Parts Request

Customer Support

Main Customer Support

Contact Information

Product Information

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